IoT-Enabled Smart Elevators with the EV8100
A Robustel Application Example
Application Example – Fast Facts
Industry
Smart Cities, Building Operations, Facilities Management, Elevator OEMs
Product(s)
Robustel EV8100 Elevator/VoLTE/VoIP Gateway; RCMS (RobustLink, RobustVPN)
Challenges
Bring elevator controllers, car panels, and sensors onto a secure IP path for remote diagnostics and reporting—while keeping the emergency phone reliable and audit-ready.
Expected Outcomes
A clean, segregated IP uplink for control and telemetry, dependable emergency calling over 4G/VoLTE or SIP, and simpler testing and record-keeping.
Enabling the next generation of elevator/lift technology
Elevators generate a stream of signals that flag risk and health—fault codes, door dwell times, brake events, emergency ringdowns. What many portfolios lack is a safe, predictable way to surface that information without re-engineering cars or introducing uncertainty around the emergency phone. The EV8100 creates a small, dependable network on-ramp for panel and approved sensor traffic while modernizing the emergency call path so it can be tested, logged, and trusted.
In practice, that means facilities teams gain remote context for triage and planning, inspectors see clear evidence that the phone works, and service partners stop guessing before they roll a truck. The EV8100 is designed for tight spaces and short access windows, so upgrades fit around building operations instead of the other way around.
Business Challenges
Before any upgrade, owners and operators want certainty that safety and operations will not clash. The emergency phone must remain dependable and easy to test, while new data paths for the controller and approved sensors stay clearly separated from building IT. At portfolio scale, the work also has to be repeatable across mixed-age cars, tight risers, and short access windows, with commissioning evidence that stands up to audits.
- Modernize without refitting cars: Bring controller and approved sensor signals into IP visibility while retaining existing analog handsets.
- Prove the emergency path: Make supervised test calls simple, capture outcomes, and keep auditable evidence for inspections and insurance.
- Segregate networks properly: Keep elevator traffic off corporate LANs; define clean boundaries so IT, security, and elevator maintenance can each do their job.
- Commission at portfolio scale: Apply a consistent playbook that works for older analog cars and newer IP-ready panels across multiple buildings.
- Install in constrained spaces: Fit reliably in car tops, risers, and machine rooms with electrical noise and limited working time.
Solution Overview
The deployment centers on clean separation, dependable voice, and a commissioning flow that scales. We create a small, dedicated uplink for elevator data, keep the emergency call independent and testable, and document each step so status and results are clear to facilities, service partners, and inspectors. The same pattern then rolls out across buildings without changing the way teams work.
- Dedicated elevator uplink: Provide a small, segregated IP path for approved controller/car-panel traffic and discrete sensors so diagnostics are available without touching the corporate network.
- Emergency voice that stands on its own: Bridge the existing analog handset to 4G/VoLTE or SIP, keeping voice independent from data. An issue in one path does not take down the other.
- Commission, then evidence: Pre-provision sites; on install, place a supervised test call and verify data checks. Record registration state, call success, and timestamps to create a repeatable audit trail.
- Operate with confidence: Schedule routine test calls, view status, and expand the approved point set as maintenance programs mature—without revisiting every car.
- Scale consistently: Use the same pattern for analog and IP-ready cars, enabling phased upgrades by stack, bank, or building with minimal disruption.
Expected Customer Outcomes
What success looks like for the building operator and the lift service partner
For key stakeholders
- Facilities/Asset Manager: A verifiable, working emergency call path across every lift bank, with a simple way to check status ahead of audits and insurance reviews.
- Building Owner/Portfolio Director: Lower recurring telecom spend and a standardised approach that can be rolled across properties without bespoke engineering.
- Health & Safety/Compliance Officer: Evidence that calls reach a staffed centre with clear identity, plus records of commissioning and periodic tests.
For secondary stakeholders
- Elevator Service Provider: A reliable, purpose-built gateway that avoids nuisance call-outs caused by improvised modems; a consistent install playbook.
- Monitoring Centre Operator: Predictable caller identity and audio quality, enabling faster incident handling and cleaner reporting.
- Electrical Contractor/System Integrator: A compact, repeatable kit with clear handoff points (voice and IP), reducing time on site and return visits.
Featured Products
Robustel EV8100 Elevator Gateway
RCMS Cloud Device Management
Talk to an Expert
Ready to make your cars observable while keeping emergency calling dependable and easy to audit?
Speak to an expert and we’ll map a design that fits your buildings, service model, and inspection regime.