Fixed-Line Backup Over 5G with the R5010
A Robustel Application Example
Application Example – Fast Facts
Industry
Enterprise IT, Retail & Payments, Financial Services
Product(s)
R5010 5G Router, RCMS
Challenges
Primary circuits fail planned or unplanned and branches must keep taking payments, running applications, and serving users. Teams need automatic, policy-driven failover that preserves security zones and remote support without on-site intervention.
Expected Outcomes
Instant switchover to 5G with dual-SIM resilience, preserved segmentation and access controls, clean paths for remote diagnostics, and clear visibility of usage and events. Openings stay on schedule, SLAs improve, and support costs drop.
When the circuit goes down, the branch stays up
Outages, maintenance windows, and delayed installs are a reality. What matters is whether the site keeps operating. A resilient edge design uses the fixed line as the preferred path and a 5G overlay to carry the load when needed without changing how users authenticate, how devices are segmented, or how IT reaches the site.
The R5010 brings high-performance 5G backhaul, dual-SIM diversity, and Gigabit Ethernet into a compact branch router. Paired with cloud management and a VPN overlay, it lets you standardize failover behavior across many locations and prove control to security and compliance teams.
Business Challenges
A reliable backup design has to do more than switch links; it must keep policy, observability, and remote access intact. Here’s what typically stands in the way—and why many teams codify failover on the router.
- Continuity under failure: Primary circuits drop or degrade. The branch must keep POS, kiosks, voice, and apps online without staff touching anything.
- Stable remote support: Carrier-grade NAT and changing addresses make branches hard to reach during incidents; support needs predictable, secure access.
- Consistent segmentation: POS, staff devices, cameras, and other customer-facing services require clear separation so incidents in one zone do not spill into another.
- Operational visibility: Leaders need a record of what happened and when signal, data use, failover events to satisfy SLAs and post-mortems.
- Cost control: Backup links must be efficient. IT needs caps, alerts, and policies that prevent runaway usage during extended incidents.
Solution Overview
A standard branch template is built around the R5010. The environment prefers the fixed line, monitors health, and shifts traffic to 5G when thresholds are missed—then returns cleanly when the circuit recovers. A VPN overlay provides fixed, secure addressing for tools and people. Cloud management handles onboarding, monitoring, and controlled updates at scale.
- Health-based failover: Define probes and thresholds. When the fixed line fails or under-performs, traffic moves to 5G automatically; return conditions move it back.
- Dual-SIM resilience: Two SIM profiles provide carrier diversity so the backup path is not a single point of failure.
- Preserved segmentation: VLANs and policy keep POS, corporate, cameras, and customer-facing services separated on both primary and backup links.
- Clean remote access: A VPN overlay (e.g., IPsec or OpenVPN) gives stable addressing and role-based access for diagnostics and changes, independent of carrier NAT.
- Zero-Touch operations: Devices ship pre-enrolled; on power-up they fetch configuration and firmware. Templates keep sites consistent; change logs remain auditable.
- Usage governance: Data caps, alerts, and scheduled reports help teams manage spend during prolonged incidents and plan upgrades where usage is high.
Expected Customer Outcomes
A good backup design is measured by continuity, evidence, and effort saved—not just by throughput. The benefits land differently by role; success should be clear for each stakeholder.
What success looks like for the key stakeholders and the secondary stakeholders
- Head of IT / Network Operations: Fewer escalations during carrier faults; standardized templates; fast incident resolution with clear event history.
- Security & Compliance Lead: Encrypted management paths, preserved zones on failover, and auditable logs that simplify assessments.
- Branch / Store Managers: Payments, tills, kiosks, and apps keep working; trading continues without staff intervention.
- Field Technicians / Managed Service Provider: Zero-Touch turn-ups, remote diagnostics, and fewer site visits for configuration or firmware changes.
- Finance / Procurement: Reduced downtime costs, fewer delays on openings or refits, and predictable spend on backup connectivity.
Featured Products
Robustel R5010 5G Router
RCMS Cloud Device Management
Talk to an Expert
Design a fixed-line backup pattern you can roll out everywhere automatic failover, preserved policy, and clean remote access from day one. Speak to an expert and we’ll map the template to your sites, tools, and risk profile.