Workplace safety alarm integration with secure 4G connectivity:
How ZONITH and M2M Nordic connect legacy systems to a modern alarm management platform
事例研究 – 概要
場所
Denmark
産業
Smart City, Worker safety, Alarm management, Critical communications
製品
- R2010
エンドカスタマー
ZONITH A/S – https://zonith.com/
ZONITH develops and delivers hardware and cloud-based Software as a Service (SaaS) solutions for personal safety, lone worker protection, interview room solutions, and alarm systems. Their solutions are designed to monitor and protect employees working in exposed or high-risk environments, including roles such as psychiatric care staff, care workers, security guards, and other personnel working alone or in dangerous situations.
導入パートナー
M2M Nordic (Denmark) – https://m2m.dk/
M2M Nordic supported ZONITH through the implementation, contributing advisory support, knowledge, and practical guidance especially around selecting the router, antenna, and SIM card for the deployment environment. This ensured the connectivity layer was fit for purpose and could be rolled out consistently as part of real customer integrations.
課題
ZONITH’s customers increasingly want to consolidate alarm handling into a single platform, but many existing standalone systems (for example fire alarm systems, access control systems, or CTS building management systems) are not built to integrate with third-party cloud software. ZONITH needed a gateway/router layer with the right interfaces to accept alarms from these systems and deliver them securely into ZONITH’s cloud environment.
結果
With the solution delivered with M2M Nordic, ZONITH achieved an effective and reliable integration of its cloud-based alarm management with customers’ existing systems. This improved operational efficiency and safety for customers and also enabled ZONITH to deliver stronger service and support. ZONITH also sees significant future potential in integrating and managing all types of alarms—from simple sensors to large central systems—through a unified approach.
Connecting legacy alarm systems to a unified cloud alarm platform
Workplace safety programs are increasingly data-driven, with organisations wanting clearer visibility and faster response across multiple systems and locations. For many environments—healthcare, public services, security, and any operation with lone workers—the ability to receive, verify, route, and act on alarms quickly is not a “nice-to-have.” It is core to safety outcomes and operational risk management.
The challenge is that safety and facility systems often grow over time. Fire alarms, access control, and building management systems may be reliable in isolation, but they were not always built for modern cloud integration. ZONITH’s role is to bring alarm handling into one place, but that requires a dependable interface layer that can speak the language of legacy systems while meeting modern expectations for cybersecurity and reliability.
ビジネス上の課題
ZONITH’s customers want to centralise alarm handling, improve oversight, and reduce operational fragmentation. Yet on-site systems are often a patchwork of standalone devices and controllers, each designed for its own local function. To deliver a unified alarm experience, ZONITH needed a field-proven way to bridge from “legacy inputs” to “cloud workflows” securely, consistently, and at scale.
1. Legacy systems weren’t designed for third-party cloud integration
Many customer environments depend on established standalone systems—fire alarms, access control, or CTS building management—that perform well in their original roles but were not designed to feed alarms into modern third-party cloud platforms.
In practical terms, this creates an integration bottleneck. If alarms can’t be captured and delivered cleanly into a central platform, organisations can’t achieve the operational benefit they want: one place to monitor alarms, triage incidents, and coordinate response.
2. Integration needed the right physical and protocol interfaces
To reliably “hand off” alarms from existing systems to ZONITH’s platform, ZONITH required a gateway/router with interfaces compatible with the systems already installed in the field.
This matters because integration projects often fail at the edges—where cabling, ports, and legacy interfaces don’t match modern assumptions. A successful approach needs to accommodate what’s already there rather than force expensive system replacements.
3. Cybersecurity expectations are high for safety-critical communications
ZONITH places strong emphasis on cybersecurity and on communication that is efficient and reliable. To protect communications to its cloud platform, the solution needs secure VPN connectivity and consistent operational control.
For customers, this is about more than technical best practice. It is about trust and duty of care: safety systems must work, and they must not introduce avoidable cyber risk.
ソリューション概要
ZONITH selected Robustel gateways/routers as the interface layer between customers’ existing standalone systems and ZONITH’s cloud-based alarm handling platform. Robustel’s broad product range allows ZONITH to interface with different legacy environments using options such as serial communication, LAN, or USB—while maintaining a consistent operating system approach for configuration and updates across deployments.
Robustel gateways and routers are described as easy to configure and adapt, enabling ZONITH to establish secure VPN connections to protect communications against potential cyberattacks. In one specific customer deployment, ZONITH used the Robustel R2010 LTE 4G router with serial communication, supplied with a power supply and antenna. ZONITH configured the R2010 with a VPN connection to secure communications between the customer installation and ZONITH’s cloud solution.
Implementation was delivered in close collaboration with M2M Nordic. ZONITH worked with M2M Nordic during rollout, with M2M Nordic supporting component choices and providing guidance—particularly around the router, antenna, and SIM selection.
Why M2M Nordic Chose the Robustel R2010
- Broad interface flexibility: Enables integration with existing customer systems through options such as serial, LAN, or USB, depending on what the site can provide.
- Secure VPN connectivity: Supports protected communications between the customer installation and ZONITH’s cloud alarm platform.
- Consistent deployment approach: Same operating system approach across gateway/router models supports repeatable configuration and updates across deployments.
- Practical delivery support: M2M Nordic contributed advisory support and know-how around router, antenna, and SIM selection during implementation.
主要な成果
Before this integration approach, connecting legacy systems into a unified alarm handling platform was constrained by interface limitations and the complexity of bridging from on-site equipment to cloud workflows securely. After implementation, ZONITH had a proven method to deliver alarms from existing standalone systems into its cloud-based alarm management environment, with secure communications and practical deployability.
“ZONITH’s long-standing collaboration with M2M Nordic is a testament to both companies’ commitment to innovation and quality. Together, we continue to develop and implement solutions that not only meet, but exceed our customers’ expectations—while pushing the boundaries of what is possible in personal safety and mobile communications,” – Kristian Hartvig Stiesmark, CEO of ZONITH A/S.
- Unified alarm handling across mixed environments: Enables customers to consolidate alarm management into a single platform even when underlying systems are standalone and varied.
- Secure communications to cloud workflows: VPN-protected connectivity supports safer delivery of alarms from the field into central systems.
- Improved operational effectiveness for customers: Better efficiency and safety outcomes through more reliable alarm integration.
- Stronger service capability for ZONITH: Improves ZONITH’s ability to support customer deployments and scale future integrations.
“At M2M Nordic, we don’t just want to deliver components—we strongly prefer to deliver valuable solutions in collaboration with our customers and their other partners,” – John Skovby, Partner at M2M Nordic.
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