End-of-Life Policy

Introduction

Robustel products will go through a defined product life cycle and eventually reach their end of life (EOL or End-of-Life) and a Robustel product/service may enter the End-of-Life process for a variety of reasons, including but not limited to:

- Availability of newer, more technologically advanced products

- Market demand

- Material availability

- Design Optimization

Milestones

Any Robustel product EOL will be communicated to channel partners via email six months¹ before its End-of-Sale date, or posted on the Robustel website². EOL products are removed from the pricebook and Datasheets and are no longer available for purchase after the End-of-Sale date.

End-of-Life Effective Date: The date on which Robustel announces to the public the End-of-Sale and End-of-Services dates, and End-of-Software Support Date for a Robustel product/service.

End-of-Sale Date: The last date to order and ship the product/service through Robustel Channel Partners (typically six months after the End-of-Life Effective date).

End-of-Services Date: The last date for software support. Software updates will only be made for critical security patches for 24 months after the End-of-Sales Date. After this period, software updates will be suspended. 

End-of-Software Support Date: The last date for software support. Software updates will only be made for critical security patches for 24 months after the End-of-Sales Date. After this period, software updates will be suspended. 

End-of-Life Product List

Please contact us for recommendations on alternative solutions.